Frequently Asked Questions (FAQ)

How do I obtain an API key?

Refer to the API Key section.

How do I authenticate my API call?

Use the API key in the HTTP header as described in the Authentication section.

What should I do if I encounter an error?

Refer to the Errors section for a list of common API errors and their respective resolutions.

What are the requirements for using region specific methods?

Refer to the Payment specific or Withdrawal specific section.

How do I use Skrill, Neteller or Paysafecard?

Skrill, Neteller or Paysafecard use an email address as the primary identifier for account holders.

Refer to the Payment section.

What identifiers are required for Binance Pay transactions?

Binance Pay requires an ID, associated email address, or phone number for transactions.

Refer to the Payment section.

How can I test my integration?

Unfortunately, we do not have a sandbox environment for testing at the moment. This means that testing your integration without actual transactions is not an option.

However, we can provide you with a fully production-ready environment once all compliance procedures are completed. In this environment, you can test your integration with real transactions.

coming soon Additionally, we are actively working on creating a fully operational test environment, which will be available in the near future.

Are there any inquiries still outstanding?

Our team of experts is available 24/7 to answer all your questions. Feel free to reach out to us at any time, and we will be happy to help you address any inquiries or issues. Your comfort and satisfaction are our priority.
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